H2bey takes every user's privacy seriously. This document clearly explains how we collect, use, and protect your personal data in accordance with the LGPD — without unnecessary legal jargon.
By using any h2bey service, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data as described herein.
A summary of the concrete commitments h2bey makes to each user regarding the handling of personal data.
All data transmitted between your device and h2bey's servers is protected by 256-bit SSL encryption — the same standard used by Nubank, Itaú, and Bradesco. No sensitive information travels in plain text.
H2bey operates in compliance with the General Data Protection Law (Law 13.709/2018). You have the right to access, correct, port, and request the deletion of your personal data at any time, with no red tape.
H2bey does not sell, rent, or transfer users' personal data to third parties for commercial purposes. The only data sharing that takes place is strictly necessary for service delivery and compliance with legal obligations.
H2bey does not store complete credit or debit card details on its servers. Transactions via Pix, boleto, PicPay, and Mercado Pago are processed by certified payment gateways, and h2bey retains no sensitive financial information.
You decide what you receive: in your account preferences you can manage marketing communications, email, and SMS notifications. Opting out of any promotional communication is immediate and hassle-free.
H2bey has an in-house compliance and information security team that monitors access, detects anomalous behavior, and responds to incidents. In the event of a data breach, affected users are notified as required by the LGPD.
H2bey is a Sports Betting and online casino platform operated for the Brazilian market, with a focus on football (Brasileirão Série A, Copa do Brasil, Libertadores), Live Casino, slots, crash games and real-time betting. This Privacy Policy describes how h2bey collects, uses, stores, shares and protects the personal data of users who access or use any service on the platform.
For the purposes of this Policy, h2bey acts as data controller as defined by the General Data Protection Law (LGPD — Federal Law 13.709/2018). By creating an account, making a deposit via Pix, or simply browsing the h2bey website, you acknowledge that you have read and agreed to the terms set out here.
h2bey's commitment: This Policy was written to be read and understood by anyone, not just lawyers. If you have any questions, reach out to our team via live chat — available 24 hours a day, in Portuguese.
This Policy should be read together with the Terms and Conditions and with the rules of Responsible Gambling of h2bey.
H2bey collects only the data necessary to deliver its services properly, meet legal obligations, and improve the user experience. The types of data that may be collected are outlined below:
| Data type | Examples | Primary purpose |
|---|---|---|
| Identification | Full name, CPF, date of birth | Identity verification, fraud prevention |
| Contact | Email, phone number, address | Communication, support, and proof of payment submission |
| Financial | Pix key, destination bank | Processing of deposits and withdrawals |
| Behavioral | Bets, games, sessions | Personalization, responsible gambling, security |
| Technical | IP address, device, browser | Security and unauthorized access detection |
Data collected by h2bey is used exclusively for the purposes described below. No data is used for any purpose incompatible with what was stated at the time of collection.
H2bey never uses your data to build independent credit profiles, make automated decisions with significant effect on you without the possibility of human review, or for any discriminatory purpose.
All collection and use of personal data by h2bey has a legal basis defined under the LGPD. The main legal bases we rely on are:
LGPD Transparency: For each data processing purpose, h2bey maintains an internal record of the applicable legal bases. You may request a copy of this record from our Data Protection Officer (DPO) by emailing suporte@h2bey.net.
H2bey does not sell or rent personal data of users to third parties. The only cases in which data is shared are those described below, all with a legitimate purpose and adequate contractual protections:
To process deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago, and TED bank transfer, h2bey shares the minimum necessary data with the payment gateways and financial institutions involved. These partners are contractually required to process the data solely for the specified purpose and in compliance with the LGPD.
Slots, Live Casino, and crash games are developed by third-party providers. To enable access to these games, h2bey shares an anonymous session identifier — not your name or CPF — with those providers. No financial data is passed on.
H2bey may be required by law, court order, or regulatory authority to share users' personal data. In such cases, sharing is strictly limited to what is specified by the court or regulatory order, and the user will be notified whenever legally permitted.
Cloud hosting, data analytics, and fraud protection services may access aggregated or pseudonymized data for operational purposes. These providers are selected based on their security certifications and are contractually bound to h2bey's data protection standards.
Important: h2bey never shares personal data with third-party advertising platforms for ad-targeting purposes outside its own platform. Your betting behavior data is never sold for external marketing.
H2bey uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and communications. The types of cookies used are:
Essential for the platform to function properly — session authentication, bet slip maintenance, and language preferences. These cookies cannot be disabled without affecting your use of the platform.
They collect information about how you use h2bey (pages visited, session time, errors encountered) in an anonymous and aggregated manner. The data is used exclusively to improve the platform — for example, to identify slow pages or betting flows with unnecessary friction.
With your consent, h2bey uses cookies to remember your preferences (favorite sport, odds display format) and show promotions and events relevant to your betting profile. You can withdraw this consent at any time in the cookie settings of the platform or your browser.
When you first access h2bey, you will see the cookie preferences panel, where you can accept or decline each category individually. You can also adjust these preferences at any time in your account settings. Modern browsers such as Chrome, Firefox, and Safari offer built-in controls for managing cookies on a per-site basis.
H2bey implements technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:
Despite all measures in place, no security system is entirely foolproof. In the event of a security incident affecting users' personal data, h2bey commits to notifying the National Data Protection Authority (ANPD) and the affected users within the timeframe required by the LGPD.
Recommendation: For extra protection of your h2bey account, enable two-factor authentication (2FA) in your security settings. Use a unique password for h2bey and never share it with anyone.
H2bey retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law.
Once the retention periods above have expired, data is permanently deleted or anonymized in a way that prevents re-identification. If you request account deletion, your data will be handled in accordance with the applicable legal retention period — we cannot immediately delete data whose retention is required by law.
The LGPD grants you, as the data subject whose personal data is processed by h2bey, the following rights, which may be exercised at any time through the support channel:
To exercise any of these rights, contact us via 24-hour live chat or send an e-mail to suporte@h2bey.net. h2bey will respond to your request within 15 calendar days, as stipulated by the LGPD.
H2bey services are intended for exclusively for users aged 18 and over. h2bey does not intentionally collect personal data from minors and does not permit minors to register or use the platform.
If h2bey determines that data from a minor was collected unintentionally, that data will be deleted immediately and the associated account will be closed. If you suspect that a minor is using an account on the platform, please contact support via live chat so we can take the appropriate action.
Minor protection: h2bey uses CPF validation and date-of-birth verification during registration to prevent minors from accessing the platform. Parents or guardians who identify a minor attempting to register should contact suporte@h2bey.net immediately.
In some cases, personal data of h2bey users may be transferred to or accessed by servers or service providers located outside Brazil — for example, cloud infrastructure providers or cybersecurity partners.
When such a transfer takes place, h2bey ensures it is carried out in compliance with Articles 33 to 36 of the LGPD, with one of the following safeguards in place:
H2bey does not carry out any international data transfers without implementing the safeguards described above. Users may request information about transfers made and the applicable guarantees through the DPO contact channel.
H2bey may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data processing practices. When material changes are made, h2bey will notify users with a minimum advance notice of 15 calendar days before the new version takes effect, through:
If a user does not agree with the changes, they may close their account before the new version's effective date. Continued use of the platform after that date constitutes acceptance of the updated Policy.
H2bey has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Policy and the LGPD, and for serving as a communication channel between h2bey, data subjects, and the National Data Protection Authority (ANPD).
To exercise your rights as a data subject, ask questions about how your data is handled, report a potential privacy violation, or contact h2bey's DPO, please use the channels below:
Current version: June 2026. This Policy supersedes all previous versions and applies to all users with an active h2bey account from the effective date stated. In the event of a conflict between this Policy and the Terms and Conditions, the version more specific to the subject matter shall prevail.
Our team is available 24 hours a day via live chat. For formal LGPD rights requests — access, correction, deletion, or data portability — please send an email to suporte@h2bey.net providing their full name and registered CPF. h2bey responds within 15 calendar days, as required by law.
H2bey takes your privacy seriously. Sign up, deposit from R$ 20.00 via Pix, and bet on Brasileirão, UFC, slots, and much more with complete peace of mind.
Minimum deposit: R$ 20.00 · Pix withdrawal in up to 8 minutes · Data protected under LGPD · For users 18 and over only